Baystate Primary Care - Enfield
Primary Care • Enfield, CT
Ratings by platform
- Birdeye (Google reviews): 4.6 out of 5 stars (101 reviews)
What patients say
Patients praise
- thorough and attentive doctors
- friendly and professional staff members
- clear communication and explanation of treatments
- welcoming office environment
- compassionate, patient-centered care
Common complaints
- occasional difficulty reaching the office by phone
- some critiques regarding front desk personal interaction
In patients' words
"Dr. Puma is very through, she is very concerned about the total you! She takes the time to get to know you and your concerns. Mary and all the staff were helpful & kind. My husband and I are thrilled to establish a genuine doctor, patient relationship, like those we had in the good old days!"
— Birdeye review"Some patients mention that phone calls can take a while before being answered, but overall, the experience and care remain wonderful."
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