Hartford HealthCare Medical Group at the Enfield Family ...
General Surgery • Enfield, CT
Ratings by platform
- Yelp: 1.0/5.0 (3 reviews)
- LocalityBiz: Mixed (combination of 1-star and 5-star ratings) (Not explicitly aggregated; multiple individual reviews present)
What patients say
Patients praise
- High quality and professionalism of certain individual medical providers and clinicians
- Clean office environment
- Some patients report positive, compassionate, and thorough care experiences
Common complaints
- Difficulty reaching staff via phone and long hold times
- Poor responsiveness and failure to return calls promptly
- Concerns regarding scheduling, rescheduling, and office administrative issues
- Perceived decline in quality of service over time
- Frustration with corporate policies and perceived lack of patient-centered care
In patients' words
"This place has gone DOWNHILL so bad, over the last few years. No one answers the phone, because all calls are routed to a..."
— Yelp (Mike H.)"Staff is very pleasant and helpful. Been seeing Lori Tilden-Smith for years. Best primary care PA around. She listens and is very thorough in her assessments."
— LocalityBiz (nicole beaulieu)"Rude! Rude! Rude! Put on hold for 15 min and had to hang up called back got hung up on called back again to be put on hold again without even saying anything!"
— LocalityBiz (Katie bennett)More clinics in Enfield
Hartford HealthCare Digestive Health Center
Patients praise: organized office environment · professional, friendly, and accommodating staff.
Physical Therapy in Enfield, CT | Ivy ...
Patients praise: Attentive and compassionate staff · Professional and knowledgeable therapists.
Expert breast health and cancer care near you.
Patients praise: Many patients report positive experiences with screening and cancer care · Medical staff frequently praised for being kind, professional, attentive, and caring.
Pulmonary & Critical Care
Patients praise: Highly professional and knowledgeable medical care · Doctors are described as compassionate, thorough, and attentive listeners.
Trinity Health Of New England Medical Group - Breast Surgery
Patients praise: highly knowledgeable and professional medical staff · compassionate, caring, and attentive bedside manner.
Enfield - 160 Hazard Ave - Starling Physicians
Patients praise: Many patients report high satisfaction with the medical care provided by specific physicians, NPs, and specialists · Providers are frequently described as attentive, thorough, and good listeners who do not make patients feel rushed.
Comparing your options?
Browse other clinics in Enfield, or filter by state and specialty to compare patient ratings.