CrossWinds Counseling & Wellness | Mental Health Sevices
Behavioral Health • Emporia, KS
Ratings by platform
- Birdeye (aggregating Google reviews): 2.3 out of 5 stars (51 reviews)
What patients say
Patients praise
- High reported client satisfaction in annual surveys (96.57% reported overall satisfaction)
- Majority of clients report improvement in mental health and quality of life
- Positive feedback on staff responsiveness and ability to access appointments
- Supportive and effective care for specific patients and families
Common complaints
- Concerns about administrative/business practices, specifically regarding intake processes and billing transparency
- Allegations of poor communication and customer service experiences
- Frustration with billing issues, including unexpected charges
In patients' words
"Watch out for this place. Something very fishy about how they do business... Dysfunctional therapy when you can't trust a place that should be helping people."
— Individual review on Birdeye/LocalityBiz"After taking my little girl to MULTIPLE behavioral health places to figure out ways to help her this place has done it. They are Working with is every step of the way in every direction and have disgnosed properly."
— Individual review on Birdeye"96.57% of respondents indicated they are overall satisfied with the services they receive."
— 2025 Annual Client Satisfaction Survey by CrossWindsMore clinics in Emporia
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