Urgent Care Cape May County, Walk in Clinic | Doctor
Urgent Care • Emmitsburg, MD
Ratings by platform
- Birdeye (Cape Regional Urgent Care): 4.9/5 (2,332)
- Vitals (Dr. Grace A. Ziem): 4.3/5 (27)
- Vitals (Dr. William B. Swann): 3.5/5 (8)
- Birdeye (Frederick Health Emmitsburg): 3.7/5 (45)
- Birdeye (Frederick Health - Urgent Care at Emmitsburg): 3.8/5 (6)
What patients say
Patients praise
- Friendly, attentive, and caring medical staff and nursing teams
- Efficient, quick, and convenient walk-in service
- Thorough diagnostic approaches and clear explanations from practitioners
- Clean and professional facilities
- Helpful and accommodating front desk staff in many instances
Common complaints
- Occasional reports of unprofessional or rude staff behavior
- Challenges with billing processes and insurance coordination
- Long wait times in certain instances
- Communication issues, including difficulty reaching locations by phone
- Specific complaints regarding individual providers, including misconduct in non-urgent care settings
In patients' words
"During my (approx) 25 minute wait in the waiting area, the receptionist... mocked, complained and gossiped about every single patient she came in contact with."
— Cape Regional Urgent Care - CMCH - 2,332 Reviews - Urgent Care in Cape May Court House, NJ - Birdeye"Quick service, accurate diagnosis, friendly staff, informed doctor, left with needed medicines , in and out in 25 mins … doesn’t get any better than that."
— Reviews and Testimonials | Cooper Urgent Care"Once the Dr. William Swann entered the room he made a comment “ looks like she has Mommy issues!”"
— Dr. William B. Swann, DO | Emmitsburg, MD | Internist"Neither were very personable or showed any compassion."
— Frederick Health - Urgent Care at Emmitsburg - 6 ReviewsMore clinics in Emmitsburg
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