Frederick Health Emmitsburg
Urgent Care • Emmitsburg, MD
Ratings by platform
- Birdeye (aggregating Google reviews): 3.7 out of 5 stars (45 reviews)
- Birdeye (aggregating Google reviews): 3.8 out of 5 stars (6 reviews)
What patients say
Patients praise
- Praise for specific medical providers and nurse practitioners for their attentiveness and care
- Appreciation for the convenience of having a local healthcare facility
- Some reports of friendly and efficient staff members in primary care and reception roles
Common complaints
- Long wait times for appointments and walk-in service
- Dissatisfaction with billing department processes and communication
- Reports of unhelpful or unprofessional front-desk staff in some instances
- Concerns regarding equipment availability or maintenance (e.g., X-ray/CT technicians)
- Instances of perceived lack of compassion from some clinical staff
In patients' words
"Dr Natalie Lowery is the best primary care provider I've had in the past 25+ years and hope she continues to support her patients at this location. The RNs are also excellent, Dusty and crew are the very best."
— Birdeye Review"Update: after being told this was resolved last year, I've received notice that Frederick Health has resent the bill to a new debt collector. Avoid Frederick Health at all costs."
— Birdeye Review"So I gave it three stars because the doctor was helpful. The nurse was helpful but I had left my phone there and I had to go back the next day to retrieve it and the lady at the front desk was not helpful at all."
— Birdeye ReviewMore clinics in Emmitsburg
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