Frederick Health Emmitsburg
Primary Care • Emmitsburg, MD
Ratings by platform
- Birdeye (aggregating Google reviews): 3.7/5 (45 reviews)
- Frederick Health Urgent Care at Emmitsburg (Birdeye/Google): 3.8/5 (6 reviews)
What patients say
Patients praise
- Helpful and knowledgeable doctors/providers
- Friendly front desk staff noted in some experiences
- High-quality care from specific primary care providers
Common complaints
- Long wait times and slow service
- Issues with billing departments and debt collection notices
- Staff perceived as lacking compassion or helpfulness in certain instances
- Difficulty reaching the facility directly or verifying equipment availability (e.g., X-ray)
In patients' words
"Dr Natalie Lowery is the best primary care provider I've had in the past 25+ years... The RNs are also excellent, Dusty and crew are the very best."
— Birdeye review"I don’t have an issue with facility . I have a problem with the fact I cannot call direct. They cannot do X-rays everyday... after driving there( which was painful) only to be told no technician..."
— Birdeye review"The staff are nice, however it was EXTREMELY slow. I didnt see the dr for almost 2 hours... I probaly wont come back here unless I absolutely have to."
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