Frederick Health Emmitsburg
Orthopedics • Emmitsburg, MD
Ratings by platform
- Birdeye (Google reviews): 3.7/5 (45)
- Birdeye (Google reviews): 3.8/5 (6)
What patients say
Patients praise
- Specific healthcare providers praised for being professional, expert, and attentive
- Some front desk and nursing staff described as friendly and efficient
Common complaints
- Long wait times to see providers
- Concerns regarding billing and debt collection practices
- Inconsistent communication from nursing staff
- Limited access to specific services like on-site X-rays despite prior assurances
- Perceived lack of compassion or friendliness from some staff members
In patients' words
"Dr Natalie Lowery is the best primary care provider I've had in the past 25+ years... The RNs are also excellent, Dusty and crew are the very best."
— Birdeye (Google reviews)"The staff are nice, however it was EXTREMELY slow. I didnt see the dr for almost 2 hours... I probaly wont come back here unless I absolutely have to."
— Birdeye (Google reviews)"I don’t have an issue with facility . I have a problem with the fact I cannot call direct. They cannot do X-rays everyday. I called number provided to make sure they could do X-ray , I was assured they had someone ! after driving there... only to be told no technician and then had to drive to Frederick."
— Birdeye (Google reviews)More clinics in Emmitsburg
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