UH Elyria Medical Center
Surgery • Elyria, OH
Ratings by platform
- CMS HCAHPS Survey (via Momentary Labs): 3 out of 5 stars (based on 1,227 HCAHPS surveys) (1,227 surveys)
- Healthgrades: 64% recommendation rate (N/A)
- Rehab.com: 2.63/5 stars (269 reviews)
What patients say
Patients praise
- Specific staff members identified as kind, attentive, and helpful
- Good experiences with nursing care on certain floors
- Thoroughness and responsiveness in some clinical interactions
Common complaints
- Long wait times and understaffing concerns in the emergency department
- Issues with communication, documentation, and coordination of care
- Reports of unprofessional conduct or lack of urgency by staff members
- Cleanliness concerns in patient rooms and bathrooms
- Frustrations regarding billing and appointment scheduling or cancellations
In patients' words
"The staff were very patient and kind with me... I would definitely visit again I love to see kind and caring people in the medical field."
— Rehab.com user review"I really don't think anyone knows how to utilize a computer to put notes in... I will say this will be the last hospital I would choose for anything."
— LocalityBiz user review"Dirty bathroom that was never cleaned in 5 days! Room not cleaned in 5 days, including the bathroom."
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