EMH Elyria Medical Center
Surgery • Elyria, OH
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 3 out of 5 stars (based on 1,227 HCAHPS surveys) (1,227 surveys)
- Rehab.com: 2.63 out of 5 stars (269 reviews)
- MedicalRecords.com: 2.1 out of 5 stars (100 reviews)
What patients say
Patients praise
- Positive experiences with specific nursing and medical staff members
- Effective outcomes for elective outpatient procedures
- Favorable cleanliness ratings in some HCAHPS reports
- Good communication reported during certain specialized care interactions
Common complaints
- Dissatisfaction with emergency room wait times and intake process
- Reports of unprofessional or dismissive staff behavior
- Concerns regarding facility cleanliness and maintenance
- Inadequate communication about medical procedures and medications
- Frustration with appointment scheduling and cancellations
In patients' words
"The care I received was rushed so quickly that they said the fracture was simple... they forgot to give me anything for pain until they were getting ready to discharge me... these people either don't care about the patients, are medically incompetent, or likely both."
— MedicalRecords.com review"Very positive outpatient Acessa fibroid surgery experience here. Every nurse was extremely friendly and attentive. Dr. Kodsy, the anesthesiologist was also very reassuring and even kindly got me a warm blanket."
— Rehab.com review"The communication between staff is a joke. They are short staffed and seem to assume a lot. The nurse got her hair braided while she made sure to stay on the floor but express she was on break."
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