UH Elyria Medical Center
Hospital • Elyria, OH
Ratings by platform
- Rehab.com: 2.63/5 (based on 269 reviews) (269 reviews)
- Healthgrades: 67% (equal to national average) (N/A)
- Leapfrog Group (OAS CAHPS): 87% (patients' overall rating of the facility - outpatient surgery) (N/A (outpatient surgery cohort))
What patients say
Patients praise
- kind and patient care from some nursing and support staff
- positive feedback for specific ICU nursing staff
- thorough care reported by some patients
- high scores in standardized outpatient surgical experience surveys
Common complaints
- long wait times in the emergency room
- perceived unprofessionalism or lack of empathy from some staff/doctors
- concerns regarding billing costs and transparency
- cleanliness issues in patient rooms and bathrooms
- reports of feeling dismissed or misdiagnosed in the ER
In patients' words
"The staff were very patient and kind with me while I was having a hard time thinking. ... It’s was quite a wait to see a doctor but it was clear they were low on rooms and seemed to be understaffed at the time."
— Rehab.com user review"The ER doctors aren't very interested in the patient getting the proper care for their illness. Because my symptoms did not present themselves as the usual symptoms do, I was made to feel like I was wasting their time."
— Vymaps user review"I Was admitted to Elyria hospital,and this was the worst experience I have ever had there! Dirty bathroom that was never cleaned in 5 days! Room not cleaned in ..."
— Yahoo Local user reviewMore clinics in Elyria
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