Duly Health and Care
Primary Care • Elmhurst, IL
Ratings by platform
- Yelp: 1.6/5 (125 reviews)
- PissedConsumer: 1.5/5 (85 reviews)
What patients say
Patients praise
- High-quality medical care from individual physicians
- Professional and thorough medical staff
Common complaints
- Difficult and inefficient scheduling processes
- Long wait times on the phone and in-office
- Disorganized communication between departments
- Issues with medical billing and unexpected charges
- Poor or impersonal customer service experiences
In patients' words
"While Dr. Asselmeier provides excellent medical care, my overall experience with Duly Health and Care has been very disappointing. Scheduling appointments is frustrating and inefficient, with long wait times both on the phone and in the office."
— Birdeye Review"I did not request any diagnostic testing or medications, nor did I express concern about any specific condition. Despite this, I was subsequently billed for a problem-focused visit, rather than a preventive exam."
— Better Business Bureau ComplaintMore clinics in Elmhurst
Physicians of Internal Medicine and Pediatrics
Patients praise: physicians are often described as compassionate, attentive, and thorough listeners · many patients report feeling valued and not rushed during appointments.
Primary Care Doctors Near Me in Elmhurst, IL - Ascension
Patients praise: Individual physicians described as kind, professional, and attentive to patient concerns · High rating scores for many primary care providers on aggregate sites.
Suburban Foot & Ankle Center
Patients praise: thorough and professional care · clear explanations of treatment options and conditions.
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