Kittitas Valley Urgent Care
Urgent Care • Ellensburg, WA
Ratings by platform
- Birdeye Aggregated Rating: 4.5/5 (1,185 reviews)
What patients say
Patients praise
- Friendly, helpful, and compassionate staff and front desk personnel
- Quick, thorough, and professional medical care provided by practitioners
- Efficient check-in process
- Strong reputation as a locally owned and operated facility that treats patients well
Common complaints
- Concerns regarding billing practices, specifically being billed as an emergency room rather than urgent care
- Occasional complaints about long wait times
- Reports of perceived lack of empathy or professional conduct by certain individual providers
- Instances of dissatisfaction regarding the adequacy of medical advice or treatment received
In patients' words
"Everyone at KVUC has not only friendly and professional, but compassionate, understanding, sympathetic and empathetic. I have never felt more listened to in a medical facility in my life."
— Patient review on Birdeye"Only had one physician to see c patients. Average wait time was 1 hour. Did not seem to care."
— Patient review on Yelp/Mapquest"THIS IS NOT AN URGENT CARE. You will be billed as if you visited a hospital -- urgent care co-pays do not apply."
— Patient review on Yelp (regarding associated clinic billing)More clinics in Ellensburg
Community Health of Central Washington
Patients praise: Friendly and courteous clinical staff and providers · Effective communication and explanation of health concerns by doctors.
KVH Physical Therapy
Patients praise: Highly knowledgeable therapists · Personalized approach to care.
KVH Family Medicine – Ellensburg - KV Healthcare
Patients praise: patients report that providers are knowledgeable, attentive, and good listeners · appreciation for professional, polite, and caring clinical staff.
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