Orthopedic Surgeons - Elkton
Orthopedics • Elkton, MD
Ratings by platform
- WebMD: 4.5/5 (34 ratings (WebMD))
- WebMD: 4.0/5 (69 ratings (WebMD))
- Vitals: 3.6/5 (57 ratings (Vitals))
- Vitals: 3.5/5 (N/A (Vitals))
What patients say
Patients praise
- Professional and knowledgeable physicians
- Effective surgical outcomes and care
- Clear explanation of diagnoses and treatment plans
- Courteous and helpful interactions with the physician themselves
Common complaints
- Unprofessional or rude office staff
- Long wait times for appointments and in the office
- Poor communication and scheduling errors by office staff
- Concerns regarding perceived lack of thoroughness or care
In patients' words
"The woman who answers the phone at the Elkton office is rude and takes it upon herself to make patient medical and prescription decisions over the phone even though the doctor says something completely different during exams. Terrible service and professionalism on her part."
— WebMD patient review"Excellent Dr. I fractured my ankle on both sides. Dr Pfaff was able to do my surgery and install the rods. He has explained everything to me what to expect and his staff followed up with me to make sure everything was going great. I highly recommend him."
— WebMD patient review"Worst doctors office. Got there 15min before appointment to wait one hour and 15 min and was put into a filthy room... Biggest waste of time ever. Hands down worst experience. 100% do not recommend."
— WebMD patient reviewMore clinics in Elkton
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