Elkton | ChristianaCare
Family Medicine • Elkton, MD
Ratings by platform
- Birdeye (Union Primary Care): 3.2/5 stars (72 reviews)
- Google (ChristianaCare-GoHealth Urgent Care): 3.7/5 stars (332 reviews)
What patients say
Patients praise
- Many patients praise the clinical staff, including doctors, nurses, and physician assistants for being compassionate, attentive, and personable
- Positive feedback on the quality of care provided by individual providers once appointments are secured
- Convenience of having a range of services available within the broader ChristianaCare network
- Clean facilities
Common complaints
- Administrative and bureaucratic hurdles, including difficulty with forms and scheduling
- Long wait times for appointments and during visits
- Communication challenges, particularly regarding referrals, follow-up care, and hospital processes
- Dissatisfaction with corporate policies following the hospital's acquisition by ChristianaCare
In patients' words
"The reviewer also reported a failure to receive a signed form... despite multiple attempts to contact the practice, and criticized the focus on 'monetary gain' and the insistence on faxing documents."
— DrRacheleidelman.com (Review aggregator)"Joette, physician’s assistant, that saw me was amazing! So personable and easy to talk to. Hope she’s there a long time!"
— Loc8NearMe"Patients praise the friendly and compassionate staff, including nurses and doctors who ensure patient comfort and timely care."
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