Local Mental Health/ Substance Abuse Providers
Behavioral Health • Elko, NV
Ratings by platform
- Google Reviews (Vitality Center): 3.6/5 stars (5 reviews) (5 reviews)
- Recovered.org (Vitality Unlimited): 3.85/5 Trustscore (N/A)
- Aggregated platform (Ruby Mountain Recovery): 4.8/5 stars (43 reviews)
What patients say
Patients praise
- Compassionate and non-judgmental approach from specific providers
- Helpful and supportive atmosphere reported by some clients
- Practical tools and foundational skill-building for recovery
Common complaints
- Concerns regarding billing practices and costs
- Reports of poor customer service and communication issues
- Mixed feedback on treatment effectiveness and staff environment
- Complaints about hospital administrative or support processes
In patients' words
"From the first session, she created a safe, welcoming space where I felt truly heard. Sierra's empathetic and non-judgmental approach made it easy to open up."
— Ruby Mountain Recovery patient review"Doctors office is absolutely uncourteous. Customer service is absolute garbage. They don't know how to bill and are not competent or accountable."
— Northeastern Nevada Regional Hospital patient feedback"Alumni reported long-standing sobriety, described staff as accommodating and responsive... one reviewer registered a complaint about the evaluation process."
— Vitality Center review summaryMore clinics in Elko
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