Heart City Health
Behavioral Health • Elkhart, IN
Ratings by platform
- WebMD: 1/5 (1 review)
- BestProsInTown (144 reviews)
- USCompanies.net (2 reviews)
What patients say
Patients praise
- Some staff members and assistants are described as friendly, attentive, and compassionate
- Providers who take the time to explain health matters clearly
- Welcoming and comfortable atmosphere reported by some patients
Common complaints
- Long wait times for appointments and while at the clinic
- Difficulty with communication, administrative tasks, and record requests
- Concerns regarding doctor responsiveness and treatment quality
- Frustration with clinic policies, such as limits on the number of patients seen per family
In patients' words
"This is the saddest Dr s office I've ever been to! ... Need my records from previous doctor, 1 month, no success had to do it all myself! 2 1/2 months without my diabetic meds."
— LocalityBiz"I'm not sure if they're understaffed or what but after you arrive at your appoinment they still don't call you back for an hour then once you're called to the room the doctor doesn't come in for another hour. It's terrible!"
— USCompanies.net"Patients consistently praise the friendly demeanor of team members like medical assistant Karina, emphasizing their attentiveness and warmth."
— WhereeMore clinics in Elkhart
OSMC
Patients praise: Clinical expertise and knowledgeable doctors/specialists · Positive outcomes for orthopedic conditions including arthritis and joint replacements.
OSMC
Patients praise: Professional and friendly medical staff/physicians · Efficient and clean facilities.
Dermatology & Skin Surgery Center, PLC
Patients praise: Professional and knowledgeable staff · Thorough examinations and accurate diagnoses.
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