Great Plains Regional Medical Center: Home
Surgery • Elk City, OK
Ratings by platform
- Momentary Labs (based on CMS HCAHPS data): 4 out of 5 stars (overall patient satisfaction) (234 completed patient surveys)
- MedicalRecords.com: 2.6 out of 5 stars (38 reviews)
What patients say
Patients praise
- Strong performance in doctor-patient communication
- Effective nurse communication ratings
- Good responsiveness in providing assistance to patients
Common complaints
- Reports of rude and uncaring staff, particularly in the emergency department
- Concerns regarding the thoroughness of medical examinations and diagnostic testing
- Criticism of customer service attitudes
In patients' words
"This WHOLE facility is a BIGGEST joke Elk City has to offer. Their employees are here for a pay check, nothing more nothing less! No morals no respect!"
— MedicalRecords.com Review"Excellent attitude,attention to patients awesome staff"
— MedicalRecords.com ReviewMore clinics in Elk City
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Patients praise: Effective and clear communication from doctors and nurses · Helpful and personable clinical staff members.
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