Elk City, OK
Surgery • Elk City, OK
Ratings by platform
- Momentary Labs (HCAHPS data): 4 out of 5 stars (overall hospital satisfaction) (234 patient surveys)
- Healthgrades: 70% patient recommendation rate (70 ratings)
- Healthgrades (Dr. Robert Keith Jr.): 2.4 out of 5 stars (16 ratings)
What patients say
Patients praise
- Effective and clear communication from doctors and nurses
- Helpful and personable clinical staff members
- Positive outcomes for surgical procedures like knee surgeries
- Efficient and professional experiences at urgent care facilities for routine services like DOT exams
- Many patients report satisfaction with overall care quality and willingness to recommend the hospital
Common complaints
- Long wait times in lobby
- Instances of perceived rude or condescending behavior by some providers
- Difficulty scheduling appointments or administrative concerns
- Occasional complaints about misdiagnoses at urgent care facilities
- Concerns regarding cleanliness and quietness in hospital settings
- Some patients felt rushed during appointments or that their history was not fully considered
In patients' words
"Saw Dr. Rush concerning problems with shoulder. He is very personable and takes the time to explain what is going. Really like him!"
— Healthgrades (Dr. Rush review)"He told me I had too many health problems & said You aren't worth my time. He continued to insult me & refused to take me as a patient."
— Healthgrades (Dr. Robert Keith Jr. review)"I had 2 knee surgeries recently, right one in May and left one in June. I couldn't have asked for better care and service."
— Yelp (Great Plains Regional Medical Center review)More clinics in Elk City
Great Plains Regional Medical Center: Home
Patients praise: Strong performance in doctor-patient communication · Effective nurse communication ratings.
Cardiology Clinic in Elk City, OK - INTEGRIS Health
Patients praise: High physician ratings for individual cardiologists (e.g., 4.9/5) · Patients describe doctors as caring and thorough.
Orthopedics for Adults & Children - OU Health
Patients praise: Highly skilled and knowledgeable surgeons · Thorough and professional clinical care during appointments.
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