
Gastroenterology Elizabethtown - U.S. Digestive Health
Gastroenterology • Elizabethtown, KY
Ratings by platform
- Birdeye (Collegeville location): 1.9/5 stars (15 reviews)
- Yelp (Havertown location): Low (implied) (21 reviews)
What patients say
Patients praise
- Some patients appreciate the individual doctors and office staff
Common complaints
- Difficulties with phone responsiveness and reaching staff
- Issues with the billing department and potential billing errors
- Appointments frequently rescheduled or cancelled on short notice
- Concerns regarding communication of test/biopsy results
In patients' words
"I would rate zero stars. Been weeks since my colonoscopy and can’t get anyone to give me a call back about the biopsies taken. I have left multiple messages... I am still sick but not getting my biopsy results is unacceptable."
— Birdeye reviewer regarding U.S. Digestive Health"Love the doctor and office staff BUT the USDH management company is horrible. No phone answering, terrible portal... Greedy corporate entity."
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