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Baptist Health Family Medicine - Helmwood | Elizabethtown, KY logo

Baptist Health Family Medicine - Helmwood | Elizabethtown, KY

Family Medicine • Elizabethtown, KY

★★★★★4.8/5521 reviews across 3 platforms

Ratings by platform

  • Baptist Health (provider page: Amanda H Samuels, APRN): 4.940566 out of 5 (212 Ratings)
  • Baptist Health (provider page: Gregory Schall, DO): 4.80 out of 5 (290 Ratings)
  • Vitals (provider page: Dr. Samuel P. Pike, MD): 4.4 out of 5 (19 Ratings (4 written reviews shown))
  • Healthgrades (group practice page): No rating/reviews yet ("Be the first to review") (0 reviews)

What patients say

Patients praise

  • Very high patient satisfaction/ratings reported for individual Baptist Health family medicine providers associated with the Elmwood/Helmwood practice address (e.g., ~4.94/5, 4.80/5).
  • Reports of “great doctor” / no complaints appear in patient review excerpts for a Baptist Health family medicine provider (Dr. Samuel P. Pike).

Common complaints

  • A negative MapQuest review excerpt about related facility/customer service issues appears (customer service skills suck; can’t keep therapist; underpaid/over...); it is not explicitly tied to the Helmwood location/service in the snippet.
  • No specific negative patient review themes were found for the Helmwood location itself in the provided results; one listing explicitly states it has not been reviewed yet.

In patients' words

"“4.940566 of 5 (212 Ratings)” (Patient Experience Rating)"

— Baptist Health provider page for Amanda H Samuels, APRN

"“Overall Rating 4.80 out of 5 (290 Ratings. Would recommend to anyone seeking primary care.”"

— Baptist Health provider page for Gregory Schall, DO

"“Dr.Pike is a great doctor. I have been his patient for 30 years and have no complaints.”"

— Vitals review excerpt for Dr. Samuel P. Pike

"“This place is a joke... The customer service skills suck, especially from upper management. They can't keep therapist ...”"

— MapQuest listing (review excerpt on Baptist Health Medical Group Family Medicine)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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