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Baptist Health Hardin in Elizabethtown, Kentucky

Emergency Medicine • Elizabethtown, KY

★★★★☆4.1/513 reviews across 1 platforms

Ratings by platform

  • Birdeye: 4.1/5 stars (13 reviews (Birdeye))
  • Medicare (HCAHPS): 69% recommendation rate (N/A)
  • Leapfrog Group: 84% willingness to recommend (N/A)

What patients say

Patients praise

  • Commendable care from nursing and medical staff who are described as caring and professional
  • Effective communication from doctors who take time to listen to patient concerns
  • Appreciation for the convenience of facilities and "one-stop-shop" services
  • Strong community ties and comfort provided by local staff members

Common complaints

  • Long wait times in the emergency department
  • Concerns regarding staff responsiveness and accessibility to help
  • Dissatisfaction with billing transparency and unexpected costs

In patients' words

"I try not to be a complainer but 12 and 9 hrs???? Come on!!"

— Patient review (July 2022)

"The radiation center is awesome. From day 1 I felt like I knew the people my whole life. Very compassionate and caring."

— Patient review (Birdeye)

"The care was great. All the nurses were super. Every doctor that came in to talk to me was very informative."

— Jim Phelps (Patient testimonial)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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