Norton Cancer Institute - Elizabethtown, KY
Cancer Care • Elizabethtown, KY
Ratings by platform
- Norton Healthcare Provider Portal: 4.9/5 (~300 ratings (specific to providers at this location))
- ComplaintsBoard: 1.6/5 (7 total (3 reviews, 4 complaints))
What patients say
Patients praise
- Physicians are frequently praised for being attentive, empathetic, and knowledgeable
- Patients feel well-informed and supported throughout their treatment plans
- Staff members are generally described as friendly and helpful
Common complaints
- Concerns regarding staff behavior, specifically noise levels and perceived lack of empathy in some office environments
- Reports of billing and administrative issues within the broader Norton Healthcare network
In patients' words
"Dr. Park continues to earn my highest marks for understanding my ongoing prostate monitoring concerns. I appreciate the time Dr. Park spends reviewing my overall health status and patiently answering my many questions."
— Norton Healthcare Provider Review"The doctors are amazing. The staff in the front office play their music loud, sing along with the radio, laugh and joke at a very loud level... I just ask that they show more compassion to patients instead of dancing, singing and realize as patients who have cancer and are st..."
— Birdeye (Norton Cancer Institute Women's Cancer Center)More clinics in Elizabethtown
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