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Hardin County Behavioral Health Clinic - Communicare

Behavioral Health • Elizabethtown, KY

★★☆☆☆2.3/59 reviews across 3 platforms

Ratings by platform

  • Birdeye: 2.3/5 stars (8 reviews)
  • Recovered.org: 4.03/5 trustscore (Not explicitly stated)
  • Yelp: 1/5 stars (1 review (Yelp))

What patients say

Patients praise

  • Some staff members are described as very caring and dedicated to patients
  • Occasional instances of successful resolution after involving management or directors

Common complaints

  • Poor administrative and scheduling processes, including incorrect appointment times given by staff and automated systems
  • Reports of rude or unhelpful staff and management communication skills
  • Concerns regarding crisis assessment criteria and responsiveness
  • Complaints about long wait times
  • Staff turnover and consistency issues

In patients' words

"If I could give this place 0 stars I would. I brought in a child who had a crisis and needed to be admitted to the crisis unit. The people that work here were extremely rude, unhelpful, and acted like we were a bother for being there."

— Birdeye user review

"Their scheduling system is very poor. Their automated recording that calls 2 days before the appointment provides the incorrect time of the appointment, and calling to confirm with a person also gives an incorrect time."

— FindRehabCenters.org user review

"There are many good staff members here who would stand in front of a moving car for their patients. However, these are the staff members you see of less often..."

— Yelp user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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