Outpatient Behavioral Health in Elizabethton, TN | Ballad Health
Psychiatry • Elizabethton, TN
Ratings by platform
- MentalHealthDirectories.com: 2.9/5 stars (35 reviews)
- ABA Navigator: 3.2/5 stars (11 reviews)
What patients say
Patients praise
- Ongoing investments in behavioral health services and providers in Elizabethton
- Commitment to personalized care at the community hospital level
Common complaints
- Long wait times for appointments
- Perceived lack of care and listening from providers
- Difficulty with appointment scheduling and rescheduling communication
- Frustration with administrative and customer service processes
- Perceived prioritization of profits over patient needs
In patients' words
"The wait time for an appointment regarding medication is ridiculous and then NOT adding her to a cancellation list automatically baffles me. The tone in the receptionist voice "oh I understand" sounds so fake. If your family needs help I WOULDN'T recommend this place."
— ABA Navigator/LocalityBiz"This place simply doesn’t care about their patients. After going here for over a year, I can confidently say that no one will actually listen to you. When you call to reschedule an appointment and leave a voicemail, they will not call back."
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