Mountain Family Medicine
Primary Care • Elizabethton, TN
Ratings by platform
- Birdeye: 3.1 out of 5 stars (25 reviews)
What patients say
Patients praise
- Some individual providers are described as caring and good listeners
- Some patients report thorough care from specific doctors
Common complaints
- Difficulty reaching the office by phone
- Long wait times in the office for scheduled appointments
- Unresponsive or unhelpful administrative and support staff
- Concerns regarding patient privacy and professionalism
- Reports of misdiagnosis or perceived lack of care/compassion
- Issues with follow-ups and reporting test results
In patients' words
"Possibly the worst Dr office I've ever been to. Communication is non existent... Phone calls go unreturned. When the pharmacy sends refill requests those go unanswered as well... I've been there multiple times where the wait is extremely over the appointment time."
— LocalityBiz review of Mountain Family Medicine"In my opinion Dr. Johson is the most uncaring doctor i have ever in my life been to. She has no compassion for her patients. To let someone suffer is just terrible"
— Vitals review of Dr. Megan D. Johnson"Dr. Pack is a great doctor in every way!! She listens and cares! Also very thorough in identifying and diagnosing problems! You never have to wait in the waiting room over 10 minutes from your appointment time max!"
— Vitals review of Dr. Sheryl D. PackMore clinics in Elizabethton
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