Ear Nose and Throat Center Of NJ
Otolaryngology • Elizabeth, NJ
Ratings by platform
- WebMD: 4.5/5 (47 reviews)
- Atlantic Health: 4.6/5 (248 reviews)
- Hackensack Meridian Health: 4.9/5 (75 reviews)
What patients say
Patients praise
- High levels of clinical skill, expertise, and knowledge reported for many specialists
- Physicians frequently described as attentive, compassionate, and good listeners by satisfied patients
- Clear explanations of medical conditions and treatment plans
- Friendly and professional staff in many instances
- Successful surgical outcomes leading to improved quality of life (e.g., better breathing, hearing)
Common complaints
- Long wait times for appointments and in-office waiting
- Difficulties with phone communication, including routing to call centers and lack of follow-up
- Perceived lack of attentiveness, compassion, or thoroughness from some physicians
- Concerns regarding billing practices or upfront charges
- Specific instances of dissatisfaction with surgical outcomes or perceived technical errors
In patients' words
"Horrible customer service. There is no direct phone line to the actual office. Instead, you are routed to a foreign call center that has no knowledge and can only deliver a message to the office, in hopes someone ever calls you back."
— Birdeye Patient Review"My experience with this doctor was awful. He makes it clear that he doesn't care - he invests minimal time with patients and is annoyed when asked questions."
— Vitals Patient ReviewMore clinics in Elizabeth
Howard Berg, MD
Patients praise: perceived as competent and attentive by many patients · praised for thorough assessments and effective treatment outcomes.
James Z Cinberg, MD
Patients praise: Caring and attentive demeanor · Clear and honest communication regarding diagnoses and treatments.
Pain Center of Morris
Patients praise: Knowledgeable and compassionate doctors, particularly Dr. Monica Gonzalez · Friendly, welcoming, and professional office staff.
Elizabeth John, M.D.
Patients praise: kind and professional staff · thorough and clear explanations.
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