Northwestern Medicine Rheumatology Elgin | Elgin, IL
Rheumatology • Elgin, IL
Ratings by platform
- Birdeye: 2.3/5 (3 reviews (aggregate))
- WebMD (for Dr. Giangreco): 3.5/5 (11 ratings / 4 reviews)
What patients say
Patients praise
- Doctors described as knowledgeable, thorough, and professional
- Appreciation for providers who take time to listen and explain conditions clearly
- Staff members noted as helpful and welcoming in certain interactions
- Empowerment through patient advocacy and education
Common complaints
- Dissatisfaction with staff regarding insurance verification and billing communication
- Reports of doctors not listening to patient concerns or being dismissive
- Dissatisfaction with appointment availability and wait times
- Occasional frustration regarding pain management transitions between testing and treatment
In patients' words
"Dr. Giangreco is very patient, explains everything so my very elderly mother can understand. Very calming,soothing presence. Office staff is always very helpful."
— Birdeye Review"Had high hopes for this doc but he is not competent. He does not listen and he spent almost no time with me. He is out of date with his knowledge base. Topped it off with inaccurate charting."
— WebMD Review (Dr. Giangreco)"The reason I continue to see my rheumatologist is because of her amazing attention to my needs... Her staff are just as remarkable—professional, and always welcoming."
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