Northwestern Medicine Elgin | Elgin, IL
Primary Care • Elgin, IL
Ratings by platform
- Birdeye (Northwestern Medicine Rheumatology Elgin): 2.3/5 (3 reviews)
- Healthgrades (Dr. William Nelson): 3.1/5 (10 reviews)
- Vitals (Dr. John A. Kefer): 4.1/5 (3 reviews)
- Healthgrades (Natalie Connolly, NP): 4.0/5 (4 ratings)
What patients say
Patients praise
- Highly regarded physicians with strong diagnostic skills and attentive care
- Positive interactions with staff described as helpful and calming
- Physicians noted for taking time to listen and explain conditions clearly
- Effective communication and patient-centered approaches by several providers
Common complaints
- Complaints regarding bedside manner, perceived lack of empathy, or dismissive attitudes from some providers
- Issues with appointment scheduling and administrative responsiveness
- Concerns regarding insurance coverage verification procedures
- Reports of feeling rushed during appointments
In patients' words
"Simply put, Kefer is the worst, most condescending person I have ever met in my life. He did not listen... he treated me as though I was a tiresome child rather than a 70-year old intelligent patient."
— Vitals review of Dr. John A. Kefer"Dr. Langman listens to his patients, applies good judgment, takes the time to do his research when necessary, cares about his patients as human beings, and is an excellent diagnostician."
— Healthgrades review of Dr. Robert Langman"Dr. Giangreco is very patient, explains everything so my very elderly mother can understand. Very calming, soothing presence. Office staff is always very helpful."
— Birdeye review of Dr. David GiangrecoMore clinics in Elgin
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