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Weil Foot & Ankle Institute

Podiatry • Elgin, IL

★★★★☆4.2/555 reviews across 2 platforms

Ratings by platform

  • Healthgrades: 5/5 (27 reviews)
  • Yahoo Local: 3.5/5 (28 reviews)

What patients say

Patients praise

  • doctors are frequently described as professional, knowledgeable, and caring
  • patients appreciate clear communication and thorough explanations of treatment plans
  • many patients report successful outcomes for their foot and ankle conditions
  • staff is often described as friendly and accommodating in positive reviews

Common complaints

  • concerns regarding billing practices and potential billing errors
  • dissatisfaction with administrative or non-medical support staff in some instances
  • complaints regarding customer service communication quality

In patients' words

"Dr. Jacoby is seriously the best! From the moment I stepped into the office, he made everything feel easy and comfortable. He's so kind, patient, and really takes the time to explain things..."

— Yelp review via MapQuest

"I am advising extreme caution regarding billing practices at this office. My account was incorrectly sent to collections while a payment was in dispute."

— Yahoo Local review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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