Weil Foot & Ankle Institute – Elgin, IL - Balance Health
Podiatry • Elgin, IL
Ratings by platform
- Healthgrades: 5/5 (based on 27 reviews for the Elgin location) (27 reviews)
- Yahoo Local: 3.5/5 (28 reviews (for broader institute))
What patients say
Patients praise
- doctors are frequently described as professional, knowledgeable, and caring
- patients appreciate clear communication and thorough explanations of treatment plans
- many patients report successful outcomes for their foot and ankle conditions
- staff is often described as friendly and accommodating in positive reviews
Common complaints
- concerns regarding billing practices and potential billing errors
- dissatisfaction with administrative or non-medical support staff in some instances
- complaints regarding customer service communication quality
In patients' words
"Dr. Jacoby is seriously the best! From the moment I stepped into the office, he made everything feel easy and comfortable. He's so kind, patient, and really takes the time to explain things..."
— Yelp review via MapQuest"I am advising extreme caution regarding billing practices at this office. My account was incorrectly sent to collections while a payment was in dispute."
— Yahoo Local review"corporate billing and overseas customer service Sucks!a bunch of lies..."
— Better Business Bureau (BBB) complaintMore clinics in Elgin
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