Advocate Medical Group Obstetrics & Gynecology – South Elgin
Obstetrics & Gynecology • Elgin, IL
Ratings by platform
- Vitals (Dr. Jessica Flynn): 4.9/5 (55)
- WebMD (Dr. Christine Estes): 4.5/5 (80 ratings (26 reviews))
What patients say
Patients praise
- Highly compassionate and knowledgeable physicians who listen to patient concerns
- Positive long-term relationships with specific providers
- Patients feel respected and involved in their own healthcare decisions
- Some patients report easy appointment booking and timely visits
Common complaints
- Poor communication and appointment scheduling/rescheduling issues
- Reports of rude or dismissive office staff/receptionists
- Frustration with long wait times and being turned away despite having appointments
- Perceived lack of empathy and unprofessionalism in office staff interactions
In patients' words
"Dr. Flynn actually listens, she throughly explains any exam or treatment given, and never appears to be in a rush. The office staff is friendly and well organized."
— Vitals review for Dr. Jessica Flynn"She always takes time to listen to your concerns and respects your opinions. I couldn't be happier."
— WebMD review for Dr. Christine Estes"Disrespectful, completely lacking empathy, and rude are the only ways to describe the office staff."
— LocalityBiz review for Advocate Medical Group OB/GYN Orland Park"They sent a text (no call) that I need to reschedule. With next first available end of January. They said they couldn't put a priority even though I've already been waiting 6 months."
— LocalityBiz review for Advocate Medical Group OB/GYN St. CharlesMore clinics in Elgin
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