Nephrology Associates of Northern Illinois and Indiana
Nephrology • Elgin, IL
Ratings by platform
- Crystal Lake Dental Associates: 4.8/5 (1,283 reviews)
- Mercyhealth Crystal Lake East: 4.9/5 (261 reviews)
- Crystal Lake Oral & Maxillofacial Surgery: 4.7/5 (556 reviews)
What patients say
Patients praise
- Highly skilled and knowledgeable medical professionals who explain treatment plans clearly
- Professional, courteous, and efficient staff in many practices
- Effective results and positive surgical outcomes for many patients
- Good accessibility and ability to get appointments on short notice at some locations
Common complaints
- Billing and insurance issues, including unexpected out-of-network charges and insurance denial due to paperwork errors
- Long wait times and unprofessional front-office staff behavior (e.g., gossiping, ignoring calls)
- Perceived poor bedside manner, lack of care, and dismissive attitudes from some medical providers
- Concerns regarding over-diagnosis or unnecessary procedures
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