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IDHS: Elgin Mental Health Center - Dhs.state.il.us

Behavioral HealthElgin, IL

★★☆☆☆1.7/552 reviews across 3 platforms

Ratings by platform

  • Google (via Nursa): 1.8 out of 5 stars (51 reviews)
  • allnurses.com: 1 out of 100 (NurseScore) (N/A)
  • WebMD: 0 out of 1 positive (patient poll) (1 response)

What patients say

Patients praise

  • some anecdotal reports mention positive experiences with diagnostic services and follow-through

Common complaints

  • reports of inadequate doctor-patient interaction and engagement
  • insufficient patient activities and programs
  • serious safety, boundary, and conduct allegations regarding staff-patient relationships
  • complaints regarding quality of care and humane treatment standards
  • low external ratings and negative public perception regarding nursing care and facility environment

In patients' words

"Patients don't see a doctor frequently and there aren't many activities to participate in. Patients are expected to take their medications and ..."

Facebook group discussion

"I was taken advantage of in a sexually abusive way."

ABC7 Chicago report on former patient's lawsuit against staff member

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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