SSM Health Urgent Care
Urgent Care • El Reno, OK
Ratings by platform
- Birdeye (SSM Health Urgent Care): 2.6 out of 5 stars (36 reviews)
- Birdeye/Location.com (SSM Health St. Anthony Healthplex El Reno): 3.7-3.8 out of 5 stars (152-161 reviews)
- Yelp (ER SSM Health St. Anthony Hospital): 1.8 out of 5 stars (6 reviews)
What patients say
Patients praise
- friendly and kind nursing staff in some instances
- quick service during some emergency visits
Common complaints
- long waiting times and issues with appointment scheduling/walk-ins
- concerns regarding diagnostic thoroughness and accuracy of medical advice
- inconsistency between posted closing hours and actual patient intake cut-off times
- reports of unhelpful or unprofessional staff interactions
- technical issues impacting diagnostic services like X-rays
In patients' words
"What is the point of being an urgent care if you walk in and they tell you it will be 3 hours cause every booked appointments online. ... lately your way of doing business now has taken the urgent out of urgent."
— Birdeye User Review"We were left unattended long enough I had forms filled out for them to come Out finally and tell me they were at max capacity ... and they stop taking patients at 7:06. Maybe signs and Google should reflect that time instead."
— LocalityBiz User Review"I WENT 2 GALLBLADDER PAINS AND WAS SENT HOME SAYING THEY COULDN''T SEE ANYTHING WRONG ... I KEPT GETTING WORSE SO WENT 2 A DIFFERENT HOSPITAL AND WAS ADMITTED AND RUSHED IN TO EMERGENCY SURGERY"
— Birdeye User ReviewMore clinics in El Reno
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