SSM Health St. Anthony Healthplex | El Reno, OK
Urgent Care • El Reno, OK
Ratings by platform
- Birdeye (Google): 3.8/5 (152 reviews)
- Location.com: 3.7/5 (161 reviews)
- Yelp: 1.8/5 (6 reviews)
What patients say
Patients praise
- Compassionate and professional nursing staff reported by many patients
- Quick and efficient emergency care/wait times praised by some users
- Friendly and helpful front desk personnel
- Gentle and kind radiology technicians
Common complaints
- Inconsistent wait times and delays due to technical issues
- Some reports of dismissive or lack of compassionate service attitude from nursing staff
- Occasional difficulties with billing or paperwork processing
- Instances where patients felt their medical concerns were not taken seriously enough
In patients' words
"The gentleman at the desk was very kind and helpful. I got called back immediately. All of the nursing staff was wonderful. The radiology technician that came in and took X-rays of my wrist and hand was gentle and kind. The doctor was friendly and caring. It was the fastest trip to the ER I've ever had."
— Birdeye/Google Reviewer"DO NOT USE THIS HOSPITAL!!! I WENT 4 GALLBLADDER PAINS AND WAS SENT HOME SAYING THEY COULDN''T SEE ANYTHING WRONG."
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