El Reno Health Center - IHS Contractor
Indian Health Service • El Reno, OK
Ratings by platform
- BusinessYab: 1 out of 5 stars (2 reviews (as of 2023))
- LocalityBiz: 1 out of 5 stars (multiple instances)
What patients say
Patients praise
- excellent care provided by some physicians and nurses for children
- helpful pharmacy staff
- some providers described as caring and professional
Common complaints
- difficulty reaching staff by phone
- long wait times for appointments/difficulty scheduling same-day visits
- lack of responsiveness to messages
- concerns regarding patient resource services and case management
- reports of poor communication from administrative staff
In patients' words
"I don't expect preferential treatment but I do expect the phones to be answered and calls to be returned."
— LocalityBiz patient review"The pharmacy assistant is outstanding, she is always extremely helpful. She deserves an Award... !!!"
— BusinessYab patient review"Dr’s, nurses, the care received for my children is absolutely excellent! 5 stars."
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