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El Paso Kidney Specialists PA - WellMed

Nephrology • El Paso, TX

★★★★★4.5/55 reviews across 1 platforms

Ratings by platform

  • WebMD Care (for Dr. Jaime Gonzalez): 4.5/5 (5 reviews)
  • Healthgrades, Yelp, MapQuest: Varies (e.g., 1.0 to 5.0) (Mixed (limited sample sizes))

What patients say

Patients praise

  • Highly regarded and professional physicians
  • Excellent patient care and knowledge
  • Polite and helpful nursing staff in some instances
  • Efficient wait times mentioned by some patients

Common complaints

  • Difficult to schedule appointments
  • Unresponsive office staff
  • Reports of rude communication from staff

In patients' words

"El Paso Kidney Specialists has a reputation for excellent nephrologists, but their scheduling process falls short... The disconnect between the highly-regarded physicians and the unresponsive office staff... is disappointing."

— Healthgrades user review

"Dr. Ileana Martinez and her staff are utmost professional people... I really can't say enough about Dr. Martinez other than she is a true angle here on earth that God sent to protect me."

— Patient testimonial via 4doctors.net

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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