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Dental Clinic - City of El Paso

Dentistry • El Paso, TX

★★★★☆3.8/517 reviews across 1 platforms

Ratings by platform

  • DentistryExcellence.org (Rawlings Dental Clinic): 3.8 out of 5 stars (17 user reviews)

What patients say

Patients praise

  • Fast service in some instances
  • Welcoming and warming staff reported by some patients
  • Provides essential public health services for eligible children and youth

Common complaints

  • Reports of unprofessional, aggressive, or rude behavior by staff
  • Long wait times for appointments and during visits
  • Scheduling conflicts and strict cancellation policies for patients
  • Concerns regarding the student-based learning model at the Texas Tech clinic

In patients' words

"Horrible service, unprofessional, very aggressive and rude, unacceptable the way they treated my daughter. Staff was rude and disrespectful. We will never come back!!!! Don’t go to this place!"

— Indira Quiroz on DentistryExcellence.org regarding Rawlings Dental Clinic

"Great customer service and services are pretty fast. Staff has been very welcoming and warming to my son."

— DentistryExcellence.org regarding Rawlings Dental Clinic

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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