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Cardiovascular Care El Paso, TX | The Hospitals of Providence logo

Cardiovascular Care El Paso, TX | The Hospitals of Providence

Cardiology • El Paso, TX

★★★☆☆3.2/5857 reviews across 1 platforms

Ratings by platform

  • Birdeye (Memorial Campus): 3.2/5 (857 reviews)
  • Healthgrades (East Campus): 59% recommend (51 ratings)
  • Healthgrades (Transmountain Campus): 62% recommend (6 ratings)

What patients say

Patients praise

  • Specific individual cardiologists highly recommended by patients
  • Availability of specialized heart care services (e.g., electrophysiology, intervention)
  • Some patients report positive interactions with specific doctors and staff members
  • National recognition for certain heart care standards in specific campuses

Common complaints

  • Disinterested, rude, or unprofessional office staff
  • Difficult communication and poor phone responsiveness
  • Disappointing patient experience in specific cardiology clinic visits
  • Complaints regarding nursing responsiveness, wait times, and facility cleanliness in hospital settings
  • Perceived lack of thoroughness or dismissive behavior from specific providers

In patients' words

"A great place to go if you like playing phone tag with disinterested and rude staff. For actual cardiac care, give it a miss."

— Vitals (Center of the Heart)

"Terrible experience for my family member. Nurses not available for hours. No one at nurses station for hours."

— Birdeye (Memorial Campus)

"Dr. Gonzalez and staff are highly professional. They are... [able] to explain the most complex procedure a very understandable way."

— Healthgrades (Dr. Francisco Gonzalez)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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