El Centro Regional Medical Center: El Centro Healthcare
Surgery • El Centro, CA
Ratings by platform
- Promallu (aggregated data): 2.9/5 (based on 377 reviews) (377)
- Healthgrades: 59% patient recommendation rate (N/A)
What patients say
Patients praise
- Praise for specific doctors and medical staff professionalism
- Instances of warm and kind patient care experiences
Common complaints
- Complaints regarding emergency room wait times and perceived lack of urgency
- Reports of rude or unprofessional staff interactions, particularly in triage
- Patient dissatisfaction with communication and discharge instructions
- Clinical concerns regarding perceived inadequacy of medical treatment for certain conditions
In patients' words
"Emergency room staff is so rude, specially the white older lady at triage. She literally will be screaming at patients like they are little kids... Wait time is approx 4-6hrs."
— Promallu (User Review)"ESTOY MUY AGRADECIDA CON EL DR. CHRISTOPHER LAI... SIEMPRE FUE MUY PROFECIONAL , AMABLE Y RESPONDIO A TODAS MIS DUDAS."
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