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Find a Doctor | El Centro Regional Medical Center

Neurology • El Centro, CA

★★★☆☆2.9/5377 reviews across 2 platforms

Ratings by platform

  • Promallu / Aggregated data: 2.9/5 (377 reviews)
  • Healthgrades

What patients say

Patients praise

  • Specific doctors and surgeons described as caring, knowledgeable, and professional
  • Some patients reported receiving impartial and professional care from staff members

Common complaints

  • Rude or unprofessional emergency room staff, specifically at triage
  • Long wait times in the emergency department
  • Issues with communication and follow-up regarding medical orders (labs/scans)
  • Concerns regarding discharge information and quietness in patient areas

In patients' words

"ESTOY MUY AGRADECIDA CON EL DR. CHRISTOPHER LAI... SIEMPRE FUE MUY PROFECIONAL , AMABLE Y RESPONDIO A TODAS MIS DUDAS."

— Healthgrades Review

"Emergency room staff is so rude, specially the white older lady at triage... It's outdated, nurses are just hanging out... Wait time is approx 4-6hrs."

— Promallu Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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