Primary Care | El Centro Regional Medical Center
Family Medicine • El Centro, CA
Ratings by platform
- ECRMC Official Website: 4.36/5 (7,045 ratings)
- Medicare/CMS (Historical): 2/5 stars
- Healthgrades: 59% recommend hospital
What patients say
Patients praise
- Specific instances of professional and caring individual physicians and staff members
- Some patients report thoroughness and helpful post-care planning
- Official patient satisfaction rating of 4.36/5 reported on hospital website
Common complaints
- Long wait times in emergency department
- Perceived rude or arrogant staff behavior, particularly at triage or intake
- Communication issues regarding lab/scan orders and follow-ups
- Concerns regarding quality of care and perceived competence of medical staff
- Difficulty accessing timely and appropriate treatment in the emergency room
In patients' words
"Emergency room staff is so rude, specially the white older lady at triage. She literally will be screaming at patients like they are little kids."
— Promallu Review"ESTOY MUY AGRADECIDA CON EL DR. CHRISTOPHER LAI. ME REALIZO MI CIRUGIA DE REEMPLAZO DE CADERA Y TODO SALIO EXCELENTE."
— Healthgrades Review"Absolutely horrible and horrid hospital, came in with a skin infection and took almost half an hour just to have my vitals taken."
— MedicalRecords.com ReviewMore clinics in El Centro
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