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HSHS St. Anthony's Convenient Care

Urgent Care • Effingham, IL

★★★★☆3.6/5368 reviews across 2 platforms

Ratings by platform

  • Birdeye: 3.7/5 (323 reviews)
  • MedicalRecords.com: 3.2/5 (45 reviews)

What patients say

Patients praise

  • Many patients praise the kindness and professionalism of nursing and technical staff
  • Reports of clean and comforting facility environment
  • Some instances of highly satisfied care with specific physicians noted for excellent bedside manner
  • Positive feedback regarding maternity and inpatient care experiences

Common complaints

  • Reports of long wait times for urgent/emergency care
  • Complaints regarding perceived lack of empathy or abrupt bedside manner from some physicians
  • Occasional reports of perceived staff rudeness or lack of attentiveness

In patients' words

"The nurses are super and the x ray tech was really sweet, however the doctor could care less..."

— Birdeye User Review

"I work healthcare and I was impressed with the quality of care I received. ER staff was attentive, listened to my symptoms and took care of me."

— MedicalRecords.com User Review

"Dr. Foster was such a breath of fresh air!! I have not had such delightful and thorough care in over 20 years."

— Healthgrades User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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