Convenient Care at HSHS St. Anthony's Memorial Hospital
Urgent Care • Effingham, IL
Ratings by platform
- Birdeye: 3.7 out of 5 stars (323 reviews)
- MedicalRecords.com: 3.2 out of 5 stars (45 reviews)
- Illinois Hospital Report Card (HCAHPS survey): 60% recommend rate (7% lower than state average) (N/A)
What patients say
Patients praise
- Many patients praise the kindness and professionalism of nursing and technical staff
- Reports of clean and comforting facility environment
- Some instances of highly satisfied care with specific physicians noted for excellent bedside manner
- Positive feedback regarding maternity and inpatient care experiences
Common complaints
- Reports of long wait times for urgent/emergency care
- Complaints regarding perceived lack of empathy or abrupt bedside manner from some physicians
- Concerns about misdiagnosis or ineffective treatment protocols
- Occasional reports of perceived staff rudeness or lack of attentiveness
In patients' words
"The nurses are super and the x ray tech was really sweet, however the doctor could care less..."
— Birdeye User Review"I work healthcare and I was impressed with the quality of care I received. ER staff was attentive, listened to my symptoms and took care of me."
— MedicalRecords.com User Review"Dr. Foster was such a breath of fresh air!! I have not had such delightful and thorough care in over 20 years."
— Healthgrades User ReviewMore clinics in Effingham
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