Rehabilitation & Performance Institute
Physical Therapy • Effingham, IL
Ratings by platform
- Birdeye: 3.7/5 (323 reviews)
- U.S. News & World Report
- Healthgrades
- Homefacts (1,441 reviews)
- Healthgrades (for specific provider Kristi Esker): 4.69/5
What patients say
Patients praise
- Highly skilled and attentive individual surgeons and specialists, particularly at SBL Bonutti Clinic
- Efficient and life-saving preventative care and referrals provided by some local providers
- Personalized and compassionate bedside manner noted in specific doctor-patient relationships
- Staff responsiveness in urgent situations for established patients
- Satisfaction with recovery outcomes for orthopedic procedures
Common complaints
- Long wait times in emergency and express care services
- Perceived lack of care, attention, or compassion from some physicians and staff members
- Concerns regarding communication quality and effectiveness during hospital stays
- Negative feedback on administrative or follow-up processes in some clinical settings
In patients' words
"Got here at 5:20 pm, still waiting in ER waiting room at 8:42. Insanity. No help, no one should have to wait this many hours in an emergency room."
— Birdeye review of HSHS St. Anthony's Memorial Hospital"Had Dr. Navi not checked my carotid artery in April, I think my future would not have been very bright. With Dr. Navi picking up on the problem... I am on the mend."
— Review for Effingham Prompt Care"Kristi has called me herself at 6:30 a.m. to tell me my blood test panel had a problem & to get to the ER at SBLH immediately!"
— Healthgrades review for Kristi Esker, APRNMore clinics in Effingham
Jason J. McAllaster, DO
Patients praise: High patient satisfaction rankings nationally · Clear explanations of conditions and treatments.
SBL Effingham Family Practice
Patients praise: Friendly and helpful staff · Effective communication by providers.
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