Home | Heartland Family Dental Care | Effingham IL
Dental • Effingham, IL
Ratings by platform
- Birdeye (aggregating Google reviews): 4.8 out of 5 stars (1,158 reviews)
- Facebook: 96% recommend (70 reviews)
What patients say
Patients praise
- Professional and kind staff interactions
- High volume of generally favorable patient reviews across major platforms
Common complaints
- Questions regarding billing and financial practices
- Concerns about over-treatment or aggressive treatment recommendations
- Perceived lack of listening to patient preferences or concerns
- Issues with communication and service coordination
In patients' words
"STAY AWAY! Their hygienists are paid commission on their services... I was then told that on my next visit they wanted to do a descaling and a light therapy... Then on the following two visits they would repair the 9 surface cavities."
— Birdeye User Review"Their billing practices are very questionable. I had an extraction last year and I was told that my portion as a little less than $600. To which I paid in Full ..."
— Better Business Bureau (BBB) Complaint"What work they did was good However I don't feel like they listened to what I wanted. I really wanted to keep my teeth but I felt like they only wanted to ..."
— Yelp User ReviewMore clinics in Effingham
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