Heartland Human Services: Mental Health, Substance Use ...
Behavioral Health • Effingham, IL
Ratings by platform
- Rehab.com/Google Reviews: 3.7 out of 5 stars (7 reviews)
What patients say
Patients praise
- Friendly and caring staff
- Helpful and understanding approach to patient care
- Improved management and consistency in recent years
- Clear effort to go the extra mile for clients
Common complaints
- Misleading website information regarding insurance acceptance (Medicare)
- Perceived lack of professionalism in the past
- Disagreement with service termination policies
In patients' words
"The staff takes intentional effort to go the extra mile for us. Their genuine care is obvious."
— Heartland Human Services official website"Website is misleading. I am on Medicare. Website states that they ACCEPT Medicare. I call to see if I can get an appointment. "We currently do not have any therapists who accept Medicare"."
— Rehab.com user reviewMore clinics in Effingham
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