Edison NJ - Professional Physical & Hand Therapy Clinic
Physical Therapy • Edison, NJ
Ratings by platform
- Professional Physical Therapy Official Site: 4.8 out of 5 stars (295 reviews on official site)
- BestProsInTown: Not explicitly averaged, but includes a mix of positive and negative feedback (142 reviews cited on site)
What patients say
Patients praise
- Friendly, knowledgeable, and compassionate physical therapists
- Effective personalized treatment plans and recovery results
- Clean and professional facility environment
- Ease of scheduling for many patients
- Supportive and encouraging team atmosphere
Common complaints
- Billing disputes and concerns about insurance authorizations
- Reports of rude or unprofessional staff communication
- Dissatisfaction with the progression of exercises and quality of manual therapy
- Difficulty with scheduling appointments
In patients' words
"The therapists tailor treatment programs to individual needs, frequently checking in to address specific issues. Patients praise the clinic's personalized approach, citing successful pain relief and recovery from chronic conditions and surgeries."
— BestProsInTown"Never been so dissatisfied with physical therapy care until I came here. Aids and FD staff are nice but that doesn’t help. I went 9 visits and my physical therapists never increased any difficulty of my exercises..."
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