Orthopedics | DHR Health | Edinburg Hospital & ER
Orthopedics • Edinburg, TX
Ratings by platform
- Vitals (Dr. Salvador J. Mendez): 3.2/5 (10 ratings (1 written review))
- WebMD (Dr. Salvador Mendez): 3.5/5 (10 ratings (1 review))
- WebMD (Dr. Patrick Sander): 4.5/5 (22 ratings (2 reviews))
- Birdeye (DHR Health Emergency Room - overall): 2.3/5 (152 reviews)
- Birdeye (DHR Health Surgery Institute): 2.5/5 (13 reviews)
- Birdeye (DHR Health Orthopedic & Sports Therapy Institute - Mission): 3.7/5 (7 reviews)
What patients say
Patients praise
- Some orthopedics patients report good outcomes and praise for doctors/therapy staff
- Better experiences/ratings noted for specific orthopedic surgeons (e.g., Dr. Patrick Sander)
- Positive comments mention courteous staff and helpful therapy support
Common complaints
- Long waits and brief/deeming ineffective interactions reported for Dr. Salvador Mendez
- Negative experiences include poor follow-up/communication and perceived lack of concern
- ER complaints include rude staff and billing/process issues; other facilities show low ratings and poor office management/long delays
In patients' words
""2nd appt I was made to wait in the waiting room for over 2 hrs... After the 2 hr wait he spent approximately 3 minutes... very demeaning.""
— Vitals review excerpt (Dr. Salvador J. Mendez)""He put a extra large fabric brace on my knee. It was so big that I could put my whole arm down my leg inside the brace.""
— WebMD review excerpt (Dr. Salvador Mendez)""My hip replacement surgery went so smoothly... I highly recommend him.""
— WebMD review excerpt (Dr. Patrick Sander)""Do NOT come to this ER unless you have a lot of money... one bill... another itemized bill...""
— Birdeye review excerpt (DHR Health Emergency Room)""Don't ever think of going to this location if you value your time. ... wait four hours!""
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