Cancer Treatment Center in McAllen, TX
Oncology • Edinburg, TX
Ratings by platform
- Birdeye (Mcallen Oncology, PA): 4.7/5 stars (28 reviews)
- Healthgrades (Dr. Eugenio Galindo): 3.7/5 stars (38 ratings)
- Birdeye (Advanced Care Center at Renaissance): 2.5/5 stars (45 reviews)
- Vitals (Dr. Sabir H. Hussain): 5.0/5 stars (6 reviews)
- Vitals (Dr. Alvaro Restrepo): 3.4/5 stars (18 ratings)
What patients say
Patients praise
- some oncologists are described as patient, compassionate, and attentive listeners
- high satisfaction with the medical expertise and treatment outcomes for some patients
- friendly and supportive nursing or support staff in certain instances
- clear explanations of diagnoses and treatment options provided by specific doctors
Common complaints
- long wait times for appointments and while at the office
- unprofessional or rude office staff, including communication and billing issues
- difficulties reaching the office by phone or getting return calls
- disorganization in administrative processes, specifically regarding copayments and billing errors
- concerns regarding quality of care and perceived lack of empathy from some providers
In patients' words
"Not only was this office a mess, with 45+ minutes wait times... But they on 2 separate occasions tried to bill me twice for my copay. Currently having to send in proof of payment."
— Advanced Care Center at Renaissance review"Dr. Eugenio is extremely patient and kind. He takes his time, listens to your concerns, and explains both your diagnosis and treatment options as many times as necessary... He and the staff at McAllen Oncology are simply the best!"
— Dr. Eugenio Galindo review"The front staff is very unprofessional. Forget HIPAA. They yell at the patients not talk... Terrible no empathy."
— DHR Health Hematology Oncology review"Dr. Hussain has been my Oncologist for the last 3 1/2 years and in my opinion he is the best... His pleasant personality made me feel comfortable and relaxed during my visits."
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