Island Health Care Dental Center - Edgartown
Dental • Edgartown, MA
Ratings by platform
- LocalityBiz: 1 out of 5 stars (Hattie Marshall) (Not applicable (individual reviews))
- LocalityBiz: 2 out of 5 stars (Remy Olsen) (Not applicable (individual reviews))
What patients say
Patients praise
- Friendly staff encountered during specific services
- Increased access to dental care for underserved populations (MassHealth/uninsured)
- Convenient drive-through services (historical context)
Common complaints
- Difficulty reaching administrative staff by phone
- Unprofessional communication/lack of follow-up
- Long wait times for test results (in context of medical services)
In patients' words
"I tried to get the office manager to return my phone call and no one did. When you ask to speak to a manager you automatically get sent to a voicemail. . . Bottom line is getting healthcare on this island is almost impossible and it’s in part to poor providers like this."
— LocalityBiz review by Hattie Marshall"It wasn’t entirely their fault... but we were told by Island Health Care that COVID test results would be returned in 24-36 hours... It’s been 144 hours and counting... I didn’t give one star because everyone was friendly that we engaged with."
— LocalityBiz review by Remy OlsenMore clinics in Edgartown
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