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Physical Therapy in Eau Claire, Wis. - Mayo Clinic Health System logo

Physical Therapy in Eau Claire, Wis. - Mayo Clinic Health System

Physical TherapyEau Claire, WI

★★★☆☆3.2/5284 reviews across 3 platforms

Ratings by platform

  • Yelp: 1.8/5 (18 reviews)
  • Rehab.com: 3.19/5 (226 reviews)
  • Top Rated Local (External Reviews): 3.7/5 (40 reviews)

What patients say

Patients praise

  • Some patients report positive experiences with individual nursing staff members who are described as caring and dedicated
  • Generally recognized as a significant provider of community healthcare with a broad spectrum of services

Common complaints

  • Difficulties scheduling appointments and long wait times for service access
  • Reports of unprofessional or rude staff behavior in some departments
  • Frustration with communication, including unresponsiveness to portal messages or calls
  • Dissatisfaction with the quality of care in specific instances

In patients' words

"I used to love coming to Mayo Clinic because they cared, but no more. They cancel out your appointments in the occupational rehab area and force you to be put on a waiting list... They do not listen to their patients"

LocalityBiz Review

"I have not been able to schedule appointments, get the runaround or make-up reasons why I cannot get in, sometimes different excuses. While some nurses and appointment schedulers have been nice, most have been unprofessional and confrontational right from the start."

Yelp Review

"His nurses have been amazing... Danielle and Alex have treated him like he’s family. And they have been over the top."

LocalityBiz Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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